Privacy Policy | Airducts Design Ltd

1. Introduction

Airducts Design Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website [www.airductsdesign.co.uk](http://www.airductsdesign.co.uk) or contact us through it.

We process personal data in accordance with the requirements of UK GDPR and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is:

Airducts Design Ltd
Unit 45, Wassage Way
Hampton Lovett Industrial Estate
Droitwich
Worcestershire
WR9 0NX
United Kingdom

Email: [admin@airductsdesign.co.uk](mailto:admin@airductsdesign.co.uk)

We have not appointed a Data Protection Officer because our activities do not require one under applicable data protection laws.

3. Personal Data We Collect

When you contact us through our website or by email, we may collect the following personal information:

* Name
* Email address
* Phone number
* Postal address
* Location information (where provided by you)

We only collect personal data that you voluntarily provide when contacting us.

Our website does not allow account creation, purchases, bookings, or uploads.

4. How We Use Your Information

We use your personal data for the following purposes:

* Responding to enquiries submitted via the website
* Communicating with you regarding services you have requested
* Maintaining business records
* Meeting legal and regulatory obligations

5. Legal Basis for Processing

Under UK data protection law, we rely on the following lawful bases for processing your personal data:

Legitimate Interests

We process personal data where necessary to respond to enquiries and operate our business.

Legal Obligations

We may retain certain records where required to comply with legal obligations such as financial or tax regulations.

6. Cookies and Analytics

Our website uses Google Analytics to help us understand how visitors use the website and to improve our services.

Google Analytics may collect information such as:

* IP address
* Device type
* Pages visited
* Time spent on the website

This data is used only for analytical purposes.

7. Data Sharing

We do not sell or share personal data with third parties for marketing purposes.

However, some data may be processed by trusted service providers involved in operating the website or communication systems.

These providers may include services from companies such as:

* Google
* Microsoft

These providers process data only where necessary and under appropriate safeguards.

8. International Data Transfers

Some service providers used to operate the website or email systems may store data outside the United Kingdom.

Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with UK data protection law.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

In some cases, we may retain information for up to 7 years to comply with legal or tax obligations.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

* Request access to your personal data
* Request correction of inaccurate data
* Request deletion of your personal data
* Request restriction of processing
* Request a copy of your personal data
* Object to processing where applicable

To exercise any of these rights, please contact us at:

[admin@airductsdesign.co.uk](mailto:admin@airductsdesign.co.uk)

11. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office

Website: https://ico.org.uk

We encourage you to contact us first so we can try to resolve the issue.

12. Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Airducts Design Ltd
[admin@airductsdesign.co.uk](mailto:admin@airductsdesign.co.uk)